daBongo LMS AI Training Courses

Lesson Content

The brief-first workflow.

Before asking for any draft, provide:

1. What this communication is (email, message, announcement)
2. Who it is to (manager, client, colleague)
3. What you want the recipient to do or feel
4. The most important points to include (2-4 specific things)
5. The tone (formal, warm, direct)
6. Any constraints (length, things to avoid)

The brief takes 60-90 seconds and dramatically reduces editing time.

Making it sound like you.

• Specify your natural voice: "I write in a direct, conversational style â€" short sentences, no buzzwords."
• Provide examples: "Here is a previous email I wrote to this person: [paste]. Match this tone."
• Request multiple options: "Give me three versions â€" one formal, one conversational, one brief."
• Edit, do not accept verbatim: Your personal edits are what make it sound authentically yours.

The perspective-shift check.

Before sending important communications:

"Here is the email I am about to send to my manager: [draft]. Read it as my manager â€" what might the manager misunderstand, find confusing, or react negatively to? What is missing that the manager would expect?"

When NOT to use ChatGPT for communications.

• Highly personal communications: condolences, sensitive apologies â€" these should come from you in your own voice
• Legally consequential communications: termination letters, legal notices, contract acceptances
• Any situation where you would be significantly misrepresenting your voice to someone who knows you well

Every communication under your name is your responsibility.

Every email or message sent under your name is your professional and legal responsibility â€" regardless of how it was drafted. Always review ChatGPT drafts before sending.