AI for Business Operations
Lesson 3: When Operations Workflows Go Wrong – Numbers, Schedules, and Handoffs
Lesson Objectives
By the end of this lesson, students should be able to:
- Recognize number, schedule, and handoff errors in AI-assisted operations.
- Add specific checks for each.
- Decide which operations tasks need exact tools instead of chat.
Lesson Content
Operations errors cost real money:
- Number errors: totals, quantities, and conversions. Use a spreadsheet or calculator for math; ask the AI to show calculations.
- Schedule errors: wrong days of the week, double bookings, time zone mix-ups. Check against your calendar.
- Handoff errors: action items assigned to the wrong person or missing deadlines. Confirm owners before sending.
- Data quality: messy inputs produce wrong outputs. Clean data first.
Rule: AI drafts and organizes; exact tools calculate; people confirm.
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