AI in Human Work – Abilities, Applications, and Value Creation
Lesson 2: AI Applications in Real Work
Lesson Objectives
By the end of this lesson, students should be able to:
- Identify practical AI applications by domain.
- Separate durable workflow value from novelty use.
- Choose applications that match student goals.
Lesson Content
AI is not one product category. It is a set of capabilities applied to human work. Useful applications include:
- Business operations: SOP drafts, customer response libraries, meeting synthesis, vendor comparisons, project briefs, onboarding checklists, risk registers.
- Marketing and sales: audience research, offer testing, competitive analysis, landing-page drafts, objection handling, email sequences, campaign reviews.
- Education and training: personalized study plans, practice questions, explanations at several levels, role-play tutoring, rubric-based feedback.
- Creative production: scripts, storyboards, visual concepts, voiceover planning, asset checklists, creative briefs, content calendars.
- Research and analysis: source triage, literature maps, claim extraction, comparison tables, data summaries, decision memos.
- Software and automation: requirements, test plans, code review, bug isolation, documentation, scripts, integrations.
- Personal productivity: planning, habit systems, document drafting, travel planning, complex decisions.
"AI can help with marketing" is not a skill. A useful application is a repeatable workflow: starting material, a prompt sequence, quality criteria, a recovery plan when output is weak, a finished result, and a way to tell whether it helped.
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